Problems at creating a new password

If you have problems creating a new password, please note the minimum password security requirements.

Here you can find more information on this:

• The password should be at least 11 and at most 20 characters long.
• The password must contain 1 upper case letter and 1 lower case letter.
• We recommend that you also use numbers and special characters to increase the security of the password.
  
  
  Notes: 

• Only some special characters may be used in passwords, such as:  ! # $ @ ? & % " ' + = ( ) / € - _ : , ; * < > [ ] { } \ | ~ £ ¥ 
  
  
• Spaces are not allowed