We recommend that you contact us directly via the Humanoo app. This way, we automatically receive important information that helps us to provide you with the best possible support.
If you are unable to contact us via the app, please send us an email to: support@humanoo.com
Please include the following information in your enquiry
- Your Humanoo ID
- The email address you used to create your account
- Information about your smartphone (manufacturer, model, operating system version)
- The version of the Humanoo app you are using
If you are unsure which app version is installed, please check the Google Play Store or App Store to see if an update is available. If necessary, install the latest version and note ‘latest version’ in your email if the problem persists.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article