My fitness tracker data does not sync with the HUMANOO app

Modified on Mon, 23 Jan 2023 at 04:29 PM

If your data in HUMANOO is not up to date, please check your tracking app first. Your fitness tracker must first send the data to the tracking app before it can be sent to HUMANOO. This happens several times a day. Please wait a bit until the data is displayed in HUMANOO.

Sometimes it can take up to 24 hours before your data is displayed. However, this is usually much faster.

Also, please make sure you have given HUMANOO all the permissions it needs in your tracking app so we can access your activity data.

If your data has not synced within 24 hours, it may help to disconnect from your tracking app under Fitness Tracker Connection and then reconnect.

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