When you registered, you entered either your email address or three security questions.
For both methods you need your HUMANOO ID.
1. Reset the password using your email address
- On the login screen, tap "Forgot your password?
- Enter your HUMANOO ID - an email will be automatically sent to the email address you entered in the next step.
- If you do not receive an email, please check your spam folder and, if applicable, check your other email accounts - maybe you registered with a different email address at the time?
2. Reset your password using the security questions
- On the login screen, tap "Forgot password?
- Answer two of the three security questions.
- You can now reset your password.